Last updated: October 14, 2025

Please read these Terms and Conditions carefully before using our Service or participating in our SMS/text messaging program.

Interpretation and Definitions

Interpretation

Words with initial capital letters have meanings defined under the following conditions. These definitions apply whether the terms appear in singular or plural.

Definitions

For the purposes of these Terms and Conditions:

• Affiliate means any entity that controls, is controlled by, or is under common control with a party.
• Company (referred to as “the Company”, “We”, “Us”, or “Our”) refers to Southwest Cooling and Heating, located at 3662 S River Road, Bldg A3, St. George, UT 84790.
• Country refers to Utah, United States.
• Device means any device that can access the Service, such as a computer, cellphone, or tablet.
• Service refers to the Website and any related communications channels, including SMS/text messaging.
• Website refers to Southwest Cooling and Heating, accessible from https://www.southwestcoolingheating.com.
• You means the individual accessing or using the Service, or the legal entity on whose behalf such individual is acting.

Acknowledgment

These are the Terms and Conditions governing the use of this Service and the agreement between You and the Company. Your access to and use of the Service is conditioned on Your acceptance of and compliance with these Terms and Conditions and our Privacy Policy.

By accessing or using the Service, You agree to be bound by these Terms. If You disagree with any part of these Terms, You may not access the Service. You represent that You are over the age of 18.

SMS Communications Terms

By signing up, You agree to receive informational and promotional messages from Southwest Cooling and Heating, including but not limited to:

• Appointment reminders
• Service updates
• Special offers and promotions

Message frequency may vary depending on Your activity and preferences, but You may receive up to 5 messages per month.

Message and data rates may apply. Contact Your mobile carrier for details about Your messaging plan.

For customer support:

• Text HELP to receive assistance.
• Email us at in**@*********************ng.com or call 435.673.4877.

To stop receiving messages at any time, simply reply STOP.

We do not share, sell, or rent opt-in data to third parties for marketing purposes. Please see our Privacy Policy for full details on how your data is used.

Links to Other Websites

Our Service may contain links to third-party websites or services that are not owned or controlled by the Company. The Company has no control over and assumes no responsibility for the content, privacy policies, or practices of any third-party websites or services.

Termination

We may terminate or suspend Your access immediately, without prior notice or liability, for any reason whatsoever, including without limitation if You breach these Terms and Conditions.

Limitation of Liability

To the fullest extent permitted by law, Our liability shall not exceed the amount You paid through the Service or $100 if no purchase was made. We are not liable for indirect, incidental, or consequential damages of any kind.

“AS IS” and “AS AVAILABLE” Disclaimer

The Service is provided to You “AS IS” and “AS AVAILABLE” without warranty of any kind. We make no guarantees that the Service will be uninterrupted, accurate, or error-free.

Governing Law

These Terms are governed by the laws of the State of Utah, United States, without regard to its conflict of law provisions.

Disputes Resolution

If You have any concern or dispute about the Service, You agree to first try to resolve it informally by contacting Us at in**@*********************ng.com.

U.S. Legal Compliance

You represent and warrant that (i) You are not located in a country that is subject to U.S. government sanctions, and (ii) You are not listed on any U.S. government list of prohibited or restricted parties.

Severability and Waiver

If any provision of these Terms is held to be unenforceable or invalid, that provision will be changed and interpreted to accomplish the objectives of such provision to the greatest extent possible, and the remaining provisions will continue in full force and effect.

No waiver by the Company of any breach or failure to enforce any right shall be deemed a waiver of any subsequent breach or right.

Changes to These Terms

We may update or modify these Terms and Conditions from time to time. We will notify You of any material changes by posting the new Terms on this page with an updated “Last updated” date.

Contact Us

If You have any questions about these Terms and Conditions, please contact us:

• Email: in**@*********************ng.com
• Phone: 435.673.4877
• Address: 3662 S River Road, Bldg A3, St. George, UT 84790
• Website: https://www.southwestcoolingheating.com/